Looks like a great service. Too bad I can't use it, since I'm a Canadian.
It gets really tiring to see interesting new services launch that refuse to take my money because I live in a different country. I'm hoping that it's something non-trivial that is preventing them from operating in countries like Canada and the UK, and I look forward to using the service once they are able to offer it to me.
I would imagine that if they are offering it for free to consumers now that they will make money by offering special enterprise solutions and/or support packages and/or premium options.
My stance is not that it doesn't matter whether a site has proper password security. My stance is that I know what I can control, and what I cannot. I will never know the authentication systems behind the sites that I use, and I know that all it takes is one bad actor for my password to be exposed. Since I can very very easily store my passwords in a password database (which can be accessed from my PC, Mac and tablet), which is something I can control and something I can trust, I know that should a site have a mishap where my password with them is exposed, that the damage does not have the same kind of catastrophic, far-reaching consequences that it would for someone like yourself who uses the same password across many sites and trusts that all site developers both large and small will do the right thing when we have seen, time and time again, that they will not.
Personally, I think it's more realistic to place your trust in one verifiable source (i.e. using the cross-platform KeePass with the encrypted database stored on Dropbox) than assume that "hundreds" of different organizations are all going to implement adequate authentication strategies.
What seems oddly unrealistic to me is that if one company exposes your password, you now have to not only remember all of the hundreds of sites you have accounts on, but log in to each one and change that one password that you always use.
Password security is a shared responsibility between the company storing the password and the user who chooses what password to store. As a user, you rarely know the full extent to how a company manages the storage of passwords so the responsibility truly rests on your shoulders to choose unique passwords for each service that you use.
For what it's worth I think that the photo looks perfectly fine. I'd be a very happy person if I could photograph that well. Customers don't care how professional the profile pictures look. They care about their experience using the service itself.
I find this type of corporate cluelessness fascinating. When a product like this is released, it feels as though the company ignored everything; the market, the competing products and the customers. How does this happen? Is it Dell's lacklustre R&D funding? Poor leadership? Is the team who developed this product made up of soccer moms who don't know anything about smartphones? All of the above?
I see this as the opposite of Apple's elegance. Instead of a crisp, clean, simple presentation of the phone's features, they went with a busy, dancing, cluttered, fast theme.
It gets really tiring to see interesting new services launch that refuse to take my money because I live in a different country. I'm hoping that it's something non-trivial that is preventing them from operating in countries like Canada and the UK, and I look forward to using the service once they are able to offer it to me.