Gmail Glitch Shows Pitfalls(online.wsj.com)
online.wsj.com
Gmail Glitch Shows Pitfalls
http://online.wsj.com/article/SB123561652440078567.html
1 comments
The idea of having google's support team fixing a software glitch that not only affects my business but thousands of others is a lot more attractive than if my in-house server goes down and it is solely up to my internal or sub-contracted support to remedy the problem.