Holy hell is that off-putting. I had a few coupons for Lyft but I'll pass.
I should mention, though, that you can have the healthy culture of driver respect at a place like Lyft with the professionalism of Uber. Sounds like the sweet spot to me.
I'd add that trust is a critical component of flat structures. If you lose it, or feel threatened and react accordingly, it shifts power around in a way that will ultimately unbalance the ship.
I should mention, though, that you can have the healthy culture of driver respect at a place like Lyft with the professionalism of Uber. Sounds like the sweet spot to me.