We've seen this same behavior @TutorUniverse, student-tutor pairs aren't as flaky as you would think. Since we have thousands of tutors to choose from the students sometimes switch between tutors to find a lower rate, different schedule, etc. but rarely do we see them going offline. Aaron, hats off to your team for doing a wonderful job building TutorSpree. Do you have an outplacement plan for your tutors? We're recruiting :)