I have observed that non-tech people find the App Icons sitting on their home screens to be very convenient to access a service they use, kinda like bookmarks.
> My company (at the time) ended up hiring a fulltime person to manage the complexity (ie an Atlassian admin) plus a few consultants to get the workflow stuff down
Offtopic - I have recently been trying to break into full-time consulting / contracting. May I know how you went about hiring the consultants for the migration ?