A couple years ago a friend gave me 'It Starts With Food' and after reading it I bought it for at least a half-dozen of my friends. It was truly life changing for me and my approach to food and health. Within a couple weeks I went from having hypertension/pre-hypertension to normal blood pressure and over the course of 6 months or so I lost 40 lbs. Changing my diet to 'whole' foods redefined for me what hunger was. My daily diet had been one of going from one sugar high to the next. What I interpreted as hunger and a big appetite were in fact cravings for sugar.
Admittedly, it may be a bit below the reading level for the average user here but I can't recommend this book enough. Especially for those of us that sit in front of a computer all day. Take a look at the reviews at Amazon which are numerous and nearly unanimous. Do yourself a favour and give it read.
I was in the 'testing is too much overhead' crowd for years until one day I finally got it. I realized that as I code, I'm always testing. Who doesn't make a change and then test it? So, you consider writing a test too much overhead? How much overhead is it to manually test? How much overhead is it to fill out that registration form you're testing? Maybe there are two or three steps to it. How much time does that take each and every time you test? Being one that enjoys automating repetitive tasks, writing that test _once_ suddenly became a no-brainer.
This realization only made all the other arguments for testing that much stronger.
> The customer service was not just bad, but noticeably absent...
I couldn't agree more -- I also pay for a 50 gig plan. About a week ago, I had to rebuild one of my machines and somehow my new Dropbox folder (which of course was empty) synced out to the cloud and to the rest of my machines. Suddenly my backup consolidation was completely wiped out. I submitted a support ticket and even now, nearly a week later, it is still unassigned. So, I spent a day undeleting 3500+ files through their web interface. Although quite limited, I will say I was thankful that functionality was there.
After being so impressed with Dropbox, their lack of customer support has been a huge disappointment.
I had the same question about Marc Emery, Prince of Pot -- well known in Canada for selling marijuana seeds and a public advocate of legalizing marijuana.
Long story short, the US gov't got him extradited and he's now serving a five year sentence in a US prison.
No doubt there are countless situations like this but I just remember being incredibly shocked (no doubt naively) that the RCMP would go and arrest the guy just because the US asked them to.