First Google doesn't do developer or consumer support. They don't care and whenever they've tried it's been a complete disaster.
Second, things that don't directly benefit social are very low priority.
The Android team is very secretive about everything they do and hardly ever explains their actions, even internally. There was some hope that things would change with Sundar Pichai but he's a bad as Andy Rubin, if not worse.
The way this type of issue is typically solved is by contacting a Google employee and asking them to escalate internally. Don't know any Googler? You're SOL.
Tape is still cheaper per Gb. Google uses StorageTek SL8500 and Spectralogic T-Finity libraries to manage it's backups and cost is significantly smaller then trying to do that with spindles.
Google never published any information about it's internal server designs because they suffer from NIH and many times come up with really crappy hardware.
Nobody stole anything from Google. FB's design's are different enough, otherwise Google would have sent David Drummond and his asshole lawyers team after FB. Didn't happen.
Google's platforms team always takes this arrogant approach bragging about their 5 year lead and then come up with broken and buggy products that have to be supported and suffered by various SRE teams.
Their servers are just run off the mill AMD or Intel based design's with a single 12v DC power requirement to make it easier to hook them up to Google's proprietary Ikea racks.
There are alternate design like Manifest Destiny which uses POWER cpus, but they're not in production yet.
First Google doesn't do developer or consumer support. They don't care and whenever they've tried it's been a complete disaster.
Second, things that don't directly benefit social are very low priority.
The Android team is very secretive about everything they do and hardly ever explains their actions, even internally. There was some hope that things would change with Sundar Pichai but he's a bad as Andy Rubin, if not worse.
The way this type of issue is typically solved is by contacting a Google employee and asking them to escalate internally. Don't know any Googler? You're SOL.