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I think so, absolutely. Consider how some people suggest reading 1984 or Brave New World to understand totalitarian societies, or how people suggest various reading science fiction or fantasy as a way of understanding some issue. What the quote describes is the empathy crowd's version of that.
Sure, sensible. In the case of the ad industry, I don't appreciate the people who work there in particular, and I have a desire to see those businesses driven from the face of the Earth.
American society indoctrinates people with the negative aspects of labor unions. They're run by radicals or the Mafia, they have rules which limit innovation, hold back talented individuals, sanction goldbricking, and on and on. The pro-union side of things is not often promoted in the mainstream.
When the pro-union side of the story is promoted, it's usually in a context where a company was doing something extremely bad to extremely vulnerable people. It's a tough sell to convince an engineer that they're in the same position as an early 20th century lumberjack or coal miner.
I've known people in tech who think of themselves as self-made people and so they further don't like the idea of collective bargaining on a philosophical level.
"Literary fiction" is a category used in the publishing world to contrast "genre fiction". A publisher would consider Harry Potter genre fiction of some kind, whether in fantasy or young adult. I think it would be quite strange if it were included in the survey.
I think a janitor has some advantages going for him which are pretty rare in our thing, as well as fewer issues overall.
For example, the janitor probably has concrete and relatively unchanging definitions of success in his work. His job has tangible effects every day on those he provides his service to. There aren't many janitorial meetings. He probably doesn't have to massage the ego of his boss. To my knowledge, there are no Sanitation Reviews where some coworker will criticize him for not following the One True Sanitation Style or the latest fad in Toilet Driven Development. His profession is not constantly put in the critical spotlight by the media as a front line in the culture wars. There's no such phrase as "janitor bro" which people use to stereotype and demean them.
Focusing just on "I make $X, they make $X/4, how can I complain" downplays a lot of conditions which can make some people in this line of work very bitter about it.