The Growing Complexity Of Facebook Is Confusing Your Mom(techcrunch.com)
techcrunch.com
The Growing Complexity Of Facebook Is Confusing Your Mom
http://www.techcrunch.com/2009/04/06/the-growing-complexity-of-facebook-is-confusing-your-mom/
http://www.techcrunch.com/2009/04/06/the-growing-complexity-of-facebook-is-confusing-your-mom/
Granted, I haven't been active on it in a while, but I went on it for the first time in a couple of months and it took me far too long to figure out how to change my profile picture.
I think for the moment they can get by keeping their users through sheer strength of numbers, but they're going to go too far and start losing people if they keep switching up their design.