There are a lot of unknowns right now. Amazon support has just excuses, but more and more reports come in that they seem to have a technical glitch. The support here is also not on par.
Outside of the "breaking the TOS" one of the biggest reports is that users requested an account closure themself. This is obviously a lie and also affects accounts with 2FA.
Outside of the "breaking the TOS" one of the biggest reports is that users requested an account closure themself. This is obviously a lie and also affects accounts with 2FA.