Yeahh, I have to agree with this reply. He may be an impressive salesman, but that only seems to make up for the lack of anything remotely interesting about what he is doing for the product now. Sure, it was an innovative concept when it first came out, but after four years of using Blackboard during college, it feels like he missed the boat on improving a product. I wonder if Blackboard is so popular now because of a bandwagon-effect instead of because of being a great product. There's so many things they could be doing to solidify themselves as a truly awesome (and modern) product that they're not. They still feel like software we were using back in 2002. Salesmanship is great, but I wonder how hard you would have to press if you were offering something awesome. Who knows...