This mistake was corrected 30 minutes after the article was published. The article went through two technical reviews but apparently such mistakes still happen. Thanks for bringing it to our attention — the wording was incorrect.
Thank you very much for the very interesting study. The truth is that your findings are actually fairly correct. The problem is, however, that the vast majority of those who reply, do not use the hashtag. They just don't. There are usually more, much more replies that the ones with the hashtag, although relatively speaking it's still not what you probably would expect.
A more accurate average number of replies can be estimated if you consider how many users participate in a poll:
We never get over 1000 replies to a single tweet, but 300-500 replies is a very reasonable number, especially if it's accumulated over a couple of days.
Thank you, kadavy, we are listening. Over the last six months or so we've been trying very hard to improve the overall quality of the articles published on Smashing Magazine. One of the improvements we introduced is the so-called 'Smashing Magazine Experts Panel' where our articles are reviewed by experts (who are invited and paid for their reviews) before these articles get published online. There are also other things we do to ensure the good quality of the articles. We want to be a professional, reliable online publication for designers and web-developers.
Your feedback indicates that we are on the right way — thanks, we truly appreciate your time.
The truth is that reader's expectations are permanently increasing and sometimes it is really difficult to meet these expectations because every reader has different expectations and requirements for our articles. You can't please everybody, and we can just try to make sure that the vast majority of readers finds a piece useful and/or interesting. We try to do our best to keep the high quality level, and the amount of editing work for every single article hopefully speaks to that.
I understand what you are saying regarding the color difference in the examples, and it would be more correct to keep the background color the same, but I truly do not think that it would change the choice of typefaces a lot. We have carefully considered the typefaces and how they work together regardless the background they are on.
Also, I found quite many useful practical tips in the article, which is why it was published in the first place. But I can see that some descriptions are more general and could (and should) be more precise and concise. I will certainly keep your remark in mind for the next articles.
Thank you for your feedback, I understand what you are saying. If you compare Smashing Magazine's article from a year ago with the recently published ones, you'll notice a big difference. We haven't been publishing "N beautiful pictures of Y" articles for almost a year now. We are trying to make SmashingMag a high quality publication for designers and developers. You won't find photography posts on Smash any longer (only maybe once every 3 months or so, over the weekend, but they are not our focus).
Please do check Smashing Magazine and its recent articles. We have changed a lot, and we are aware that this is probably a long process, and we are willing to get better and become more useful and relevant for the design community. Comments such as yours help us find the right direction and stick to it.
For instance, we created an experts panel where we invited experts of various fields to review articles published on Smashing Magazine before they get published. Every expert gets paid for his/her review. We would love to have you as a reviewer in our expert panel, to improve and maintain the high quality of the articles. Are you interested? Or maybe you or some other readers of Hacker News would like to write a rebuttal, explaining what's wrong in the article and what the real "proper" rules are? We would love to publish it on Smashing Magazine. We really want to help out the community. It was never about just pumping some (good, bad or average) content out there, it never was. We want to publish high quality articles, and only high quality.
I like the idea of having a series of articles on one particular aspect of design, and we've had such series in the past, and they usually work well. So I will definitely keep that in mind.
Thank you, matrix, I truly appreciate your time and your feedback.
— Vitaly Friedman, editor-in-chief of Smashing Magazine
matrix, thank you for your comment. But I would like to provide our opinion on this. Actually, we work very hard to prvide the best content out there, and articles are checked and revised by invited experts around the world before it gets published. It's too bad that you haven't noticed any articles written by authors who exhibit real expertise in the topic. Please check the following articles published over the last 2 months:
They are all experts in what they are writing about. The focus on Smashing Magazine is not design theory, but rather insights from practice, learned and shared by designers and developers out there. And yes, sometimes we do mistakes, but we always clear things up and improve the articles.
Also, we always welcome feedback and constructive criticism, and we would love to hear what you think we could do to improve the quality of Smashing Magazine's article. Thank you for your time.
Vitaly Friedman,
editor-in-chief of Smashing Magazine