Freshworks Inc | Chennai | ONSITE | Platform Engineers | Data Scientists
Freshworks is one of India's fastest growing B2B SaaS companies with a suite of products for all kinds of businesses, primarily targeting the self service market. We have launched 6 products over the years ranging from helpdesk software to CRM, and live chat to phone support over IP.
At Freshworks, we pride ourselves on building powerful, sophisticated software that’s fun and easy to use. Our approach is to find the best people, empower them to succeed, and set them loose. We foster a workplace that makes people jump out of bed every morning with a smile on their face.
As a Platforms Engineer, you will focus on building next generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve this.
We are hiring to ramp up our Marketplace offering that opens up our many products for the developer community to extend and build upon. Tech stack is primarily built on AWS using NodeJS.
"The Self-aware Universe" by Amit Goswami. Opened my eyes to a new way of looking at the world around us, and finding new ways to react to events that affect us. Wish I'd read this when I was much younger - before I had decided with a high level of confidence that I am completely in control of everything I do, all that happens to me and how I react to events. Seeing yourself as a minuscule part of a whole you perhaps will never fathom, allows you to simply focus on doing your best when you can and not get overly possessed with results. One of the many mystic-physics books that were very much in fashion for a while, but the one that stuck to my consciousness the most.
My experience is limited to product development teams, however where I've worked managers are basically tasked with people management, technical leadership and cross-team relationship management. You are expected to know enough details about what every single member of your team does as well as what other teams are upto at a broad level, so you can act as the tie breaker when critical decisions need to be made. This is very much like holding 1000 different things in your head at a time except maybe not to a great depth. The biggest challenge I've faced switching from developer to manager is being in the middle of all that flies through your team and seamlessly context switching at a moment's notice. It's not deep concentration on one goal but simultaneously chipping away on multiple goals.