Japan - only the 3rd largest economy in the world, gets grouped with "(Rest of) Asia/Pacific", while India, Africa, UK and Canada get their own spots ...? :)
Hi - are you sure about not receiving a reply? I'm looking at the Zendesk ticket and it shows that we've responded within 8 hours.
Update: Now I see why - you mistyped your email address.
(full disclaimer - I work at myGengo)
myGengo (http://mygengo.com) tests translators and does quality-checking for multiple levels to ensure customers are happy with the output. We also allow customers to rate translators and - I'm trying to be honest here - we're almost embarrassed to show the feedback comments because they sound too good (http://mygengo.com/talk/customers/testimonials).
Customers also have the option to request changes / corrections, and even to reject if they are not fully satisfied.
Anyways, just an alternative solution. The online-translation market gets interesting by the day :)
Many translation services don't qualify their translators, often accepting them after a CV submission. At myGengo we qualify them through tests, and maintain quality control through regular spot-checks. We're based in Tokyo atm, so we're pretty good at Asian ⇄ European language pairs. You can check out an unsolicited 3rd-party review by a translator here: http://drane.it/2010/01/mygengo-fills-a-niche-and-does-what-...