What is an excellent government website user experience? In our evaluation of over 300 California, U.S., and international government websites, we discovered that out of a maximum of 25 points across five criteria, about 47% of tested government websites score 20 points or above. Thoughts? Comments? Anything missing?
Working with startups as well as corporate in-house teams, we’ve developed a strategy to automate pattern libraries for even the most complex projects. While there are many tools available, a tool alone does not guarantee success. It also requires a cultural shift in design thinking. Curious to hear other people’s experiences.