All the communities have to deal with that at some point, but that doesn't prevent good value from happening. One thing we did at Haash is letting members know of existing questions while they're typing a new one.
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For those frustrated that there's no email signup, please fill in this form https://haaash.typeform.com/to/IOrUUI . We'll notify you once we add it very soon. Thank you!
It's a Q&A which is different from a forum, i will quote Adam Lear [1] from this answer [2] on Stackoverfolw to point out the differences(Stackoverflow being a Q&A)
[quote]
Stack Overflow is not a forum. Forums are largely discussion-based and tend to follow less strict rules about what posts can be like.
On Stack Overflow (and Stack Exchange in general), we require every new thread to be started with a question and every response to that question to be an attempt at answering it.
For example, on a forum you might ask how to run a game in windowed mode. You will get several responses, some of which will be nothing but "oh, I love that game!" or "I haven't played that in a while, wow." You'll be lucky if you get a relevant response. By contrast, on Stack Exchange you'd get practical responses that are 100% relevant to your question.
[end quote]
This model (meaning the Q&A) has been proven to be extremely efficient in managing community driven support. DigitalOcean community https://www.digitalocean.com/community/questions is one successful example.
Alongside with the Q&A, DigitalOcean introduced Tutorials crowdsourcing which also proved to be a smart and cost efficient vector of educating customers and sharing knowledge.
What Haash does is letting you create a similar support infrastructure at very low price and in just 3 minutes.
Yeah we hope so. FYI, the origin of the name go back to our early days with ruby, A hash table (hash map) is actually a data structure used to implement an associative array (see https://en.wikipedia.org/wiki/Hash_table). Basically a collection of data in our case product information.
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Thank you!