1. customer/market should never dictate product roadmap -- important to say no OR show why it's coming in next year or so
2. true for anything, there is always risk -- easier to mitigate by ensure healthy pipeline -- down-market churn is so much more rampant
3. i actually think it's opposite, you can be further away from product/market fit in enterprise as services add value outside product AND far more forgiving -- they'll give you time to sort
For example: early-stage startups should be looking for early-adopters.
>> Early adopters don’t need as much proof as the early majority in order to buy.
>> They take risks on products because they can. They’re often in senior positions with budgets, hold considerable social capital in their company, and can identify a specific use case need.
>> Early adopters take risks on new products because they know how much they can gain & motivated by competitive edge
>> Early-adopters are also project-driven. They are interested in the shortest time-to-value with a limited amount of resources on their end. Do not try and sell the farm and future value where results take 6 months and beyond.
>> Early-adopters are also the first group to generate real revenue.
I don't disagree with you esp. for a mature product/startup, BUT the article is discussing acquiring early-adopting customers. I don't know many early-adopting SMBs that would pay $50K with unproven market value.