giacomoharp·11 ปีที่แล้ว·discussOldie but goodie. A contrarian view of business from a prototypical hacker, Don Lancaster. I re-read this every few years to regain perspective.The Incredible Secret Money Machine http://www.tinaja.com/ebooks/ismm.pdf more of Don: http://tinaja.com/ -G
giacomoharp·12 ปีที่แล้ว·discussThis one showed up early in the morning and executives were scurrying to find out what happened:Subject: XXXX Case #XXXXXX : Priority changed to Customer Down Date: Tue, 6 May 2014 03:17:47 -0700 From: XXXXXXXXXXXXXXXXXXTo: XXXXXXXXXXXXXXXXXXCC: XXXXXXXXXXXXXXXXXX* Case Priority change * Case Priority has recently been changed to: Customer DownCase Details:: Case #: XXXXXXXX Company: XXXXXXXXXXXXXXXXXX Contact Name: XXXXXXXXXXXXXXXXXX Status: New Category: Support System - Support AccountsSubject: My name is spelled XXXXXXXXApparently, the customer could not function if their name was spelled wrong...
The Incredible Secret Money Machine http://www.tinaja.com/ebooks/ismm.pdf more of Don: http://tinaja.com/