UPDATE 2013-04-08: I got a phone call from a recorded voice that said that my laptop have been shipped and I would get it in 24h.
UPDATE 2013-04-09: I got another phone call from the Dell support center that confirmed the shipment but they said that may laptop have not been fixed. They are shipping it as it was a month ago!
They are sending me a new laptop in about 2 weeks and in the meanwhile I can keep my old one. I asked if they were sending me some sort of gift or a refund for all the trouble but they said that, as they’re a support center, they can’t and if I want I can send a letter to their lawyers. Another terrible story from Dell support service.
But ehy, every Dell pc has a service tag which identifies every pc (with that tag they even know the name of the owner) so they are supposed to know every part of the pc
One feature that would make it much much awesome would be an integration with Github. In our university we're trying to convince professors to release the latex source of the lecture notes on Github in order to receive issues or pull requests from students for typos or improvements.
As most teachers don't know git it would be great if they could open files on writelatex from github and commit changes.
I know that's quite hard to do but imho it could really improve the project.