I work as a PM for Lang.ai. We develop unsupervised NLP technology that helps companies understand (by clustering topics and tags) thousands of texts from virtually any language without the need of a training phase. This is currently helping -from call centers to chatbots- to discover the new things that people is talking about and learning about it automatically.
As @anthony_doan mentioned, this is something that is actively being used by consumers and companies.
As @anthony_doan mentioned, this is something that is actively being used by consumers and companies.