Confusion is the first step to learning anything worthwhile. We shouldn't be shielding people from it. I have a feeling that if as a species we're going to create some Media for Thinking the Unthinkable, it won't be by continuing to emulate 2D paper. Of course people are going to "require user training" - if we stopped to design for the most common denominator we'd never increase the scope of our expression.
We navigate and create complex systems every day that could be more easily absorbed and understood with more complex, dynamic representations. I see the world as pictured as one where Word no longer exists, where you can send someone a simulation and be understood in a few minutes instead of spending hours with a whiteboard or months getting a proof of concept built by a development team.
"is she a publisher? a researcher? a biologist? a teacher?"
We navigate and create complex systems every day that could be more easily absorbed and understood with more complex, dynamic representations. I see the world as pictured as one where Word no longer exists, where you can send someone a simulation and be understood in a few minutes instead of spending hours with a whiteboard or months getting a proof of concept built by a development team.
"is she a publisher? a researcher? a biologist? a teacher?"
Why not all 4?