Delight is an AI-first customer orchestration platform for field service businesses — electricians, HVAC techs, solar installers, and more. We help them grow revenue and deliver great customer experiences with modern, easy-to-use tools.
We’re led by repeat founders (CEO sold an AI startup; CTO was a tech lead on React) and hiring our first engineer to help build our core platform and shape company culture.
Hey all, Will here, co-creator of Nova. We're just opening up Nova for sign-ups and we wanted to get the HN community's feedback.
The idea is that our product helps salespeople write fewer, more empathetic/higher quality emails and get better results than by just sending templates to thousands of people (which is what most companies these days actually do).
I saw the benefit of personalizing emails at CloudFlare, but it took way too much time and didn't scale. Nonetheless, personalization drove significant improvements in engagement and general positivity. We created Nova to solve the problem.
Love to get any feedback on the tech, the idea, etc. Open to any and all suggestions. Thanks!
With its price-to-earnings multiple in the stratosphere, Amazon often comes up in conversation as being "overpriced." While this conclusion may be true, it's not because Amazon is unprofitable...
Publicly traded companies optimize for return-on-invested-capital (ROIC), which includes profits (dividends) plus increases in equity value (share price).
Stable companies in stable markets often make the greatest returns by increasing revenue and reducing costs (i.e., optimizing for earnings). Companies in high-growth markets (esp. competitive ones) typically optimize for long-term market share/growth (which manifests as increases in equity value). Amazon falls into the latter category.
Not sure this makes sense to/helps anyone, but yeah, that's why Amazon operates the way it does.
Delight is an AI-first customer orchestration platform for field service businesses — electricians, HVAC techs, solar installers, and more. We help them grow revenue and deliver great customer experiences with modern, easy-to-use tools.
We’re led by repeat founders (CEO sold an AI startup; CTO was a tech lead on React) and hiring our first engineer to help build our core platform and shape company culture.
Stack: Python, TypeScript, AWS, Docker, serverless.
If you’ve thrived in 0→1 environments and want to build at the intersection of AI and small business, we’d love to chat.
Apply at careers.delightapp.io or email [email protected]