I don't really know how you could expect good customer service to come from someone as arrogant as Mr. Grant.
"@dhh You're right, I don't fully understand it, but honestly would like to. We are a tiny startup - what's wrong with a quick & dirty test?"
Curebit has already been caught in the past stealing assets and designs from 37Signals, and then played it off with the response above.
It seems that laughing things off just happens to be in his nature...
While I think that your blog post is mainly you just whining, I think the response was typical from him. It's apparent now that he is just as arrogant as the day he copied Highrise.
"@dhh You're right, I don't fully understand it, but honestly would like to. We are a tiny startup - what's wrong with a quick & dirty test?"
Curebit has already been caught in the past stealing assets and designs from 37Signals, and then played it off with the response above.
It seems that laughing things off just happens to be in his nature...
While I think that your blog post is mainly you just whining, I think the response was typical from him. It's apparent now that he is just as arrogant as the day he copied Highrise.