My guess it would be an infrastructure platform where you serialize your code, and you would provide all primitives as SDK to manage business logic, storage and scheduling. Could we call it a batteries included FaaS platform? :)
You mentioned the service being accessible as a Java API. Would it be Java only or other SDK (Python, Rust, Go, ...) could follow?
Also, how do you think to distribute the service? Full SaaS or OSS/SaaS?
Congrats for the funding and good luck for coming challenges!
Being cheaper is not our drive value. If we wanted to be the cheapest, we would miss our mission to provide a world class infrastructure that you can rely on to build your own business. We wouldn't have one of the best anti ddos solution and we wouldn't be recognized as one of the most performant Cloud provider. ( https://cloudspectator.com/reports/2017-Cloud-Spectator-EU-R... ). I'd rather say that our services are more "fair prices" than "cheap prices".
Fair prices, being lower than US market, many customers tend to think that the value isn't the same (see cloud spectator link above). If your price isn't considered credible, you won't be at the table not because of your price, but because of the market range that customer are looking for. Range is defining both min and max, and as hard as it can be, there is a minimum value that customers want to put money into.
Popularity is also something that you work on the long run. OVH is very famous in EU, because... it's will be ~20years (next year) that we've been here starting from web hosting and baremetal, then accompany our customers in their growing needs. This year, we've just opened our 2 first US datacenters, and launched a beta offering with baremetal, Hosted private cloud (VMWare), and Public Cloud (OpenStack).
Popularity will come with more people testing our services :)
* IaaS / PaaS / SaaS in an open world
We also provide managed services like databases, Observability, Object Storage, K8S, etc. Some may not be available in US for now but it will be. We work with many startups, and we also have a Startup program called Digital Launch Pad : https://www.ovh.com/world/dlp/
At least in EU, many startups now know this program. I guess it's popular :)
A very big difference is how we provide the service and the lock-in policy. We want our customer to use our service for the value we provide and not because they're too tied to go elsewhere. Aside from a fair pricing, it's fair business. It means there are no hidden cost, bandwidth is included with the service, and PaaS/SaaS services offer well known (or standard if possible) APIs. For example, our observability solution provide protocols abstraction with many popular API : OpenTSDB, Warp10, Prometheus, InfluxDB, Graphite, ... Customers can push datapoints with a protocol and query with another one. This is this kind of openness we want to create. Repeat the same with everything else : Compute (Nova, EC2, ...), Object Storage (Swift, S3), Pubsub (HTTP, Kafka, ...).
We're seeing more and more companies that, like you, are fed-up with lock-in solutions or extravagant pricing policies, and are moving to providers like us. Thank you for your comment and let's make (profitable ;) ) business together!
Yes we provide fully automated services and it's out goal.
We have three levels of service support. One that is free (hotline, email, social, ...) and one where you can subscribe VIP support, and one where you can have a dedicated technical account manager. (Maybe we're not good at communicating)
For this example, if there is an issue with a DDoS profile, we are able to adjust it given you're workload. Most common use cases are not causing issues. Keep in mind that a "VPS" is not really something you should use for business because it has shared resources and very small sizing. This is probably why your workload was identified as suspicious on the DDoS side. Instead you should pick a cloud instance : more sizing choices and dedicated resources.
You mentioned the service being accessible as a Java API. Would it be Java only or other SDK (Python, Rust, Go, ...) could follow?
Also, how do you think to distribute the service? Full SaaS or OSS/SaaS?
Congrats for the funding and good luck for coming challenges!