My wife works for a state in a department using software being made by a company mentioned. The weekly meetings and calls are so astonishingly slow and deal with such meaningless minutiae that I am sadly not surprised at this article. Heartbroken a bit, nit not surprised.
This is such an insightful comment. I worked as a reporter for a little outside-of-Philly paper in the 2000s and it was the extreme taboo to report on something you couldn't independently verify. Even then pay was bad and younger folks were bailing ship. Now newsrooms are so gutted that there is no staff left to do this kind of reporting.