I'd like to clarify a couple of the topics discussed here regarding our (Braintree's) services. The recurring option within our gateway is designed for straightforward recurring billing needs. It's simple, reliable and a good tool. Merchants that need greater flexibility and/or prefer to manage the billing logic on their end, find our API's and processing quite accommodating and straightforward. All transaction data (including all custom information passed to us) is easily accessible using our Query API. Merchants can use it to pull data back into their applications, create custom reporting and manage reconciliation.
Regarding Brad's comments about our pricing, we've discussed this directly with him and agree that the specific communcation with him could have been done better. At the same time, we've expressed to him that we didnt' think the tone of his statement was fair or accurate. We always offer complete transparency in our pricing and do not use bait and switch tactics that are so commonly used in the industry.
@callmeed - thank you for your comments. You guys have been great to work with.
Regarding Brad's comments about our pricing, we've discussed this directly with him and agree that the specific communcation with him could have been done better. At the same time, we've expressed to him that we didnt' think the tone of his statement was fair or accurate. We always offer complete transparency in our pricing and do not use bait and switch tactics that are so commonly used in the industry.
@callmeed - thank you for your comments. You guys have been great to work with.