Two Little Words That Will Help You Sell More(inc.com)
inc.com
Two Little Words That Will Help You Sell More
http://www.inc.com/minda-zetlin/two-little-words-that-will-help-you-sell-more.html
http://www.inc.com/minda-zetlin/two-little-words-that-will-help-you-sell-more.html
Just think that this is a good metric to add and see how specific words help conversions and upsells for non-customers. Hopefully there's something more automated that I can use to measure, though.