Bank of America adds someone to my account
Imagine my surprise when my wife logs into our 'secure' BofA online banking site and discover that (i) I am not longer on the account but that (ii) someone I have never heard of is now a named account holder.
Never fear, however, because when I reported this disturbing fact to BofA then assure me that they have people working on such account problems 9-5 Monday to Friday.
Good to know. I can now relax for the remainder of Sunday.
4 comments
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Have you called their fraud line ?
Good ol' maliciously incompetent B-of-A!
I would report this to any other financial services you may use, including your employer. While it could be a simple hack and drain, there could be more going on.
Absolutely right.
Would you be willing to follow-up for us? Positive/Negative ramifications, lessons learned?