Nutjob attempts to extort $35 computer from non-profit foundation(raspberrypi.org)
raspberrypi.org
Nutjob attempts to extort $35 computer from non-profit foundation
http://www.raspberrypi.org/archives/1901
12 comments
I saw it as a preemption of a threatened attack on Upton's and the Foundation's reputation. Probably unnecessary, but then, not as much trouble as having someone spreading rumors that you are an anti-semite.
I think the nutjob part comes in where he threatens to smear the organization as anti-Semitic in retaliation.
Yup, there are forums full of people trying to get things for free using "social engineering". See: http://www.hackforums.net/forumdisplay.php?fid=70
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think I'm going to agree...don't think this "journalist" deserves any publicity
Eben has the patience of a saint.
The irony of that exchange was that Eben showed pretty amazing customer service the whole time.
The irony of that exchange was that Eben showed pretty amazing customer service the whole time.
Perhaps, but I think his approach could be improved.
Basically, he was feeding a troll and now they're playing the troll's game by using "eyecatching headlines". (I don't think for a minute they are seriously concerned about blackmail; this was a troll being a troll, not anything serious enough to warrant the name "extortion".)
"sorry, I’m afraid we can’t provide free samples" was the right response (although "we do not provide free samples" would have been better as "can't" implies there's a barrier that might be overcome; do not give unreasonable people a reason for a decision because then they have a target).
If the troll asks "why", the answer can be "because we do not offer free samples." Repeat meaningless responses until the troll gets bored (or better yet, block and ignore them).
As soon as you say the reason is policy, they can try to get you to change or go around the policy. If you provide no reason at all, there is nothing to discuss.
Basically, he was feeding a troll and now they're playing the troll's game by using "eyecatching headlines". (I don't think for a minute they are seriously concerned about blackmail; this was a troll being a troll, not anything serious enough to warrant the name "extortion".)
"sorry, I’m afraid we can’t provide free samples" was the right response (although "we do not provide free samples" would have been better as "can't" implies there's a barrier that might be overcome; do not give unreasonable people a reason for a decision because then they have a target).
If the troll asks "why", the answer can be "because we do not offer free samples." Repeat meaningless responses until the troll gets bored (or better yet, block and ignore them).
As soon as you say the reason is policy, they can try to get you to change or go around the policy. If you provide no reason at all, there is nothing to discuss.
Why do you think it was a troll? Don't trolls have better things to do like troll message boards where people will actually see the havoc they're attempting to wreak?
Personally it smells legit. If it was a prank then kudos to the troll.
Personally it smells legit. If it was a prank then kudos to the troll.
Throughout the whole ordeal, Eben didn't break character. If that maroon wasn't trolling, it was indeed a very funny attempt.
Overall, the RP is hard to get. I paid about 2 months ago. All I got since was a couple of emails saying that the shipment will be pushed back, etc. And I'm totally fine with that. I guess, some aren't and shit like this happens.
Overall, the RP is hard to get. I paid about 2 months ago. All I got since was a couple of emails saying that the shipment will be pushed back, etc. And I'm totally fine with that. I guess, some aren't and shit like this happens.
I paid for my RaspberryPi and just recently got an email from Rs Online that my RaspberryPi will be delayed by a further 9 weeks. I ordered July 3rd, it was supposed to be delivered in 11 weeks, now it looks like I won't get my RaspberryPi until mid October if I am lucky, most likely mid November.
At least I will get an early christmas gift, by the time it shows up I will have forgotten all about it and version 2.0 will most likely be out ...
At least I will get an early christmas gift, by the time it shows up I will have forgotten all about it and version 2.0 will most likely be out ...
We get similar requests fairly often.
Traits:
1. They want free stuff.
2. They dangle the possibility of hundreds or thousands of sales.
3. When the answer is no, they start making threats and/or take to the internet to post lies about the company.
Current policy is no free samples under any circumstances whatsoever.
We do give away copies of our products as gifts sometimes though and we make available review copies to journalists who can actually verify their credentials. (With about 9 out of 10 claiming to be writing a review for a magazine the magazine editor will say they have never heard of the person.)
Traits:
1. They want free stuff.
2. They dangle the possibility of hundreds or thousands of sales.
3. When the answer is no, they start making threats and/or take to the internet to post lies about the company.
Current policy is no free samples under any circumstances whatsoever.
We do give away copies of our products as gifts sometimes though and we make available review copies to journalists who can actually verify their credentials. (With about 9 out of 10 claiming to be writing a review for a magazine the magazine editor will say they have never heard of the person.)
Sounds like a lot of RFP bids I worked on at my current job.
Big company shows up, dangles a bid the size of Texas (at least in our eyes). We pull all-nighters making a killer design and proposal. The client "changes their mind" and takes the completed bid overseas and has it made for peanuts.
Big company shows up, dangles a bid the size of Texas (at least in our eyes). We pull all-nighters making a killer design and proposal. The client "changes their mind" and takes the completed bid overseas and has it made for peanuts.
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I kept waiting for the guy Steve to type "someone set us up the bomb"
I kept wondering what his native language must have been. And then I wondered if you could write a program that analyzes text written by someone who doesn't speak a language natively to figure out what their native language is.
I'd be more interested in a system that knows the grammar rules of several foreign languages and can realistically fake me being a native of that language attempting English. Bonus points for a "proficiency" parameter.
I was thinking the same thing. My internal, subconscious, exceedingly inaccurate, and possibly very biased filter wants to say Indian.
While sometimes this happens naturally, I wish HN had a built in "Projects for HN'ers." Like pg's RFS put into a list that we could vote on or something... a kickstarter/aggregator for good ideas.
I'm sad to suspect it was English, but my experience suggests so.
I think it would be enlightening to see how many poorly written posts are due to language difficulties vs. incompetence.
It still hard enough to get ahold of them one at a time paying full price. They are definitely not at the "free samples and thousands of orders" stage. As I understand it, the foundation doesn't even directly control production. Even if "Steve" had been reasonable, it's a perfectly understandable policy.
Those interested in samples and big orders would be much better off talking directly to the distributors.
Those interested in samples and big orders would be much better off talking directly to the distributors.
Repeatedly hustling someone over $35? Seriously???
I suspect "Steve's" address is in Nigeria.
The sound of a collective face-palm rolls like thunder through the hills...
To me it just looks like a kid who is willing to randomly make up stuff to try and get a Raspberry Pi for free.
As amusing/crazy as this was, I'm not really sure if it merited it's own blog post (or HN submission for that matter).