One of the best predictors of a company’s culture isn’t its mission statement or leadership philosophy - it’s whether people feel the need to document things to protect themselves. In a high-trust environment, verbal commitments are honored, and documentation is about clarity. In a low-trust environment, every agreement needs a paper trail to avoid blame.
How does your company handle this? Do people CC managers ‘just in case’? Have you ever seen someone get blamed because something wasn’t in writing?
How does your company handle this? Do people CC managers ‘just in case’? Have you ever seen someone get blamed because something wasn’t in writing?