The Helseplattformen project, aiming to implement Epic as a unified electronic health record (EHR) system in Central Norway, has come under severe scrutiny from the National Audit Office. Initially budgeted at $370 million, costs have skyrocketed to $600 million, with the rollout heavily criticized for poor planning, patient safety risks, and a frustrating user experience. Healthcare professionals report that the system is unintuitive and time-consuming, hampering their ability to provide efficient care.
Epic, a U.S.-based EHR system, is widely used globally, but the Helseplattformen project took a highly customized, waterfall approach to implementation, which involved tailoring the system extensively to local needs. This has led to significant rigidity and operational inefficiencies. In contrast, other regions in Norway have opted for more agile methodologies, emphasizing standardization, open communication protocols, and flexibility to better integrate various healthcare systems.
The "one system fits all" philosophy behind Helseplattformen has been seen as a misstep, with experts now advocating for a more modular, ecosystem-based solution that allows for easier adaptation and interoperability across the healthcare sector.
Epic, a U.S.-based EHR system, is widely used globally, but the Helseplattformen project took a highly customized, waterfall approach to implementation, which involved tailoring the system extensively to local needs. This has led to significant rigidity and operational inefficiencies. In contrast, other regions in Norway have opted for more agile methodologies, emphasizing standardization, open communication protocols, and flexibility to better integrate various healthcare systems.
The "one system fits all" philosophy behind Helseplattformen has been seen as a misstep, with experts now advocating for a more modular, ecosystem-based solution that allows for easier adaptation and interoperability across the healthcare sector.