United Wants to Win Trust by Oversharing details on delayed and canceled flights(wsj.com)

2 pointsby randycupertino2 ปีที่แล้ว3 comments

United Wants to Win Trust by Oversharing details on delayed and canceled flights

https://www.wsj.com/lifestyle/travel/united-airlines-flights-delays-cancellations-alerts-16b9216f

4 comments

[deleted]2 ปีที่แล้ว

randycupertino2 ปีที่แล้ว

Archive link: https://archive.ph/bWy9e

Personally I think it's beneficial, I like more information and would rather know the details than be left wondering.

sitkack2 ปีที่แล้ว

I agree, I think in general across civilization it would only be beneficial to communicate the reasons for things.

blinded2 ปีที่แล้ว

I’m a fan of this as well. Humanizes the whole thing.

Paul378292 ปีที่แล้ว