Show HN: I built a simple user survey tool for SaaS(survser.com)
survser.com
Show HN: I built a simple user survey tool for SaaS
https://survser.com
1 comments
The design looks great. Unfortunately the surveys themselves aren't accessible, so can't easily be completed by people using assistive technology such as screen readers. For example:
- on the 'Report a bug' demo I'd expect the 'Did you discover a bug?' text to be in a <label> connected to the textarea with for="id", and the 'Please let us know what happened' text to be connected with an aria-describedby on the textarea.
- on the CSAT demo the happy face/sad face buttons don't have an accessible text alternative to the icons, for example using aria-label, so the buttons will be unlabelled to someone using a screen reader
- on the 'Report a bug' demo I'd expect the 'Did you discover a bug?' text to be in a <label> connected to the textarea with for="id", and the 'Please let us know what happened' text to be connected with an aria-describedby on the textarea.
- on the CSAT demo the happy face/sad face buttons don't have an accessible text alternative to the icons, for example using aria-label, so the buttons will be unlabelled to someone using a screen reader
I started working on Survser because I found that most of the solutions on the market are too expensive for smaller projects.
Some feature highlights:
- Fully customizable survey appearance to match your brand - Flexible survey triggers let you ask the right question at the right time to collect contextual feedback - A growing selection of ready made survey templates to quickly get you started with best practices of user research
Hope you like it as much as I liked building it! If there is anything you would like to know, I'm here to answer.