Online selling is your business set up for cross-cultural marketing & selling(mindiam.com)
mindiam.com
Online selling is your business set up for cross-cultural marketing & selling
http://mindiam.com/blog/entry/online-selling-is-your-business-set-up-for-cross-cultural-marketing-a-selling.html
1 comments
I was just discussing this with a friend last night. There is a lot more to going global (or even targeting a new culture domestically) than simply translating your website and/or getting prepared for international shipping (if your product is physical). UX needs to be culturally savvy; ideally, the product/service would be adapted specifically for each culture. If that's out of the budget, a company should at least make sure that they aren't being unintentionally offensive.