I work at a restaurant with door dash and grub hub. Unless there is something I have missed about doordash raising the prices, it’s the restaurants who are raising their delivery prices to stay profitable right now. Where I work every menu item has a .50$ to 1.50$ markup for delivery to make up for the some of what delivery services take from the restaurant.
I wish I could be more specific but I’m just working here while in school. I don’t really know the full detail of what doordash charges us.
On the west coast waiters make minimum wage and there is still a tipping culture. Because of this, being a server or a waiter can be a very high paying job. To-go orders usually get tipped, but closer to 5-10% as opposed to the standard 15-20 for a sit down restaurant.
I currently work in a restaurant with doordash. While I rarely have to take to-go orders and doordash orders, I see my Coworkers who hate taking doordash orders.
First of all, there's no tips for doordash orders. On a busy night our Togo person makes ~50 in tips, so they just don't pay as much attention to the door dash orders.
Second, no matter how long we quote the order, the driver always shows up immediately and gets in the way of the servers and bussers and other customers (its a fairly small restaurant with no waiting area) so usually we are rushing to try and finish the order to get them to leave.
I don't know a single person in the restaurant except the owner who likes the doordash system, but as long as people keep ordering it'll stay