Competitors have built upon the foundation Apple laid in mobile and are now leapfrogging it with bunch of useful features you can't find on iPhones and iPads.
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I didn't burst into tears. but i do have tears in my eyes. this is sad story. I am the same kind of customer who would jump to twitter, even if something little is not working right and whine that on twitter and putting company's twitter handle after . so that my entire follower could see it. meaning putting even more pressure on the said company. I don't think I would be doing it again. Unless there is a real serious problem that should be addressed right away.
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Manager, http://longr.co