Thinking it might be time to push for some laws to mandate companies have better systems to handle and address concerns that impact customers businesses and livelihoods.
This inability to reach and/or get things resolved through customer support channels seems endemic, and probably generally part of the enshittification trend as a whole.
Not only do we need right to repair legislation across North America (and the world), but we also need right to continue using - as in - they fold, the code (e.g. licensing server) becomes open source, or something similar, so people can continue to use these products.
Not positive, but pretty sure that this, and the Unix Network book were golden for us in the 90s when we were writing MUDs. Explained so much about Socket communications (bind/listen/accept,...) Been a long time since I looked at that stuff, but those were fun times.
>Whenever this topic comes up on HN it strikes me as bizarre that anyone thinks they can genetically modify a bacteria, release it into the wild - and that it'll stay genetically modified?
Hubris?
I'm all for progress and innovation. We need to couch such progress through the lens of thinking through the potential impacts of such progress though.
2 - I love being around first time entrepreneurs- they don’t know about the bumps ahead in the journey so they just plough through. This is a great thing. Once you’ve ploughed through, you learn about all of this and it either causes you to be too afraid to do another, or to try to warn everyone else off by describing how impossible it is (doesn’t work and doesn’t help), or you get the bug and keep building more and more.
3) You’ve identified what seems like an awesome opportunity. Go chase it. Don’t spend too much time talking. Endless talk is the death of entrepreneurial endeavors. Do more talk less. Sounds like a super fun opportunity during which you’ll learn so much along the way.
4) Two entrepreneur credos:
A) when you see an opportunity the door is already closing. Get moving. Did I mention more talk less do?
B) the universe is interesting. The moment you start on an endeavor, the people you need to be successful just come out of the woodwork. It’s like you become attuned to the universe. Just gotta pay attention. Sorry - sounds preachy, but I’ve found it to be true over and over again. It’s like they find you through the cosmos.
Don’t listen to the naysayers. Those who say it can’t be done should stand aside for those who are doing it.
Welcome to the entrepreneurial journey. Pretty much the most fun you can have in business.
It’s interesting. I had not heard the latest. Their initial videos looked promising.
I ordered a rabbit r1. I can see it’s missing some key functionality (Bluetooth for headphones so everyone doesn’t have to hear?) But… I think it’s an example of a first, promising, step to the era of real voice assistants/agents.