Protecting vs. pissing off early adopters(berlinvc.com)
berlinvc.com
Protecting vs. pissing off early adopters
http://berlinvc.com/2014/12/29/protecting-what-you-dont-have/
2 comments
It's important to try to understand why your users are using your product and see if that matches your expectations - If it doesn't then you're doing something wrong and it needs to change.
Good point Ciaran - data set is also small but the tendency not to want to piss off early adopters is also driven by the desire not to turn off any revenue streams (no matter how small)