Jobs-To-Be-Done(daslee.me)
daslee.me
Jobs-To-Be-Done
http://daslee.me/Jobs-To-Be-Done
2 comments
Really good point. Christensen was always interested in finding causality in disruption, innovation. It's easy to look back in hindsight and say that X product tapped into a certain fundamental need but maybe in fact it helped them do something they never tried before.
Short answer - I dont know!
Short answer - I dont know!
I also highly recommend Christensen's 2010 followup HBS article, "Integrating Around the Job to be Done." http://hbr.org/product/integrating-around-the-job-to-be-done...
Can't there also be disruptive companies that create new technology that help consumers do something they had never tried to do before? or are all consumer aspirations decedents of a singular, universal desire?