Show HN: Voice feedback widget to hear from your users(developer.voicegem.com)
developer.voicegem.com
Show HN: Voice feedback widget to hear from your users
http://developer.voicegem.com
24 comments
A nice addition would be a close button, plus listening for the Esc key, to close the "Send us a voice message" dialog after it has been triggered. Otherwise a very impressive idea!
This is great! I added it to our homepage because olark has been great, so hearing the voices of our customers would be great too.
I did a quick custom button on our page and put it alongside our twitter and fb buttons (http://www.doublerobotics.com), but it would be nice to have a well designed/branded widget that fits nicely with social buttons.
I did a quick custom button on our page and put it alongside our twitter and fb buttons (http://www.doublerobotics.com), but it would be nice to have a well designed/branded widget that fits nicely with social buttons.
You need a way to bring up the preferences options again. I know this will offend the 'simple ui' sensibilities of some, but I clicked something wrong, and 'remember', and have no way to change it, so now I get no audio. ever. :/
Would there be a way to easily publish the good (or bad) testimonies from your users to put on your landing page? That might be something that entices people to install it on their sites?
Alternatively, you could make this for mobile sites, so instead of having to type feedback on small keyboards, you can do it by voice! And then you can try to transcribe it either using natural language processing (only if you're up for it), or farm it out to 3+ people for transcription, and cross check each copy for accuracy.
And then if this can go to whatever system people use for CRM, I think that's be pretty neat, esp for mobile!
Alternatively, you could make this for mobile sites, so instead of having to type feedback on small keyboards, you can do it by voice! And then you can try to transcribe it either using natural language processing (only if you're up for it), or farm it out to 3+ people for transcription, and cross check each copy for accuracy.
And then if this can go to whatever system people use for CRM, I think that's be pretty neat, esp for mobile!
This is great, I'm trying to think why olark / liveperson / intercom.io don't have something like this, it's brilliant.
+1 for taking the time changing Bootstrap colors a little
one constructive comment, I wanted to click "home" (to (voicegem.com) but could not find a link, I just edited the URL manually, but adding a homepage link would have been nice.
and another one, really small one, it took me a while to notice the "remember my choice" for approving the microphone, I would do that as a checkbox, default on, it's hard to notice, and once I gave you permission, I trust you not to eaves drop on me.
one constructive comment, I wanted to click "home" (to (voicegem.com) but could not find a link, I just edited the URL manually, but adding a homepage link would have been nice.
and another one, really small one, it took me a while to notice the "remember my choice" for approving the microphone, I would do that as a checkbox, default on, it's hard to notice, and once I gave you permission, I trust you not to eaves drop on me.
I got a blank recording from this, and then when I tried to send it to you it failed and said the message couldn't be sent anyway.
Some kind of indicator of audio levels is going to be important so users can at least see that it's working properly. Not sure what's up with it not sending, probably an easier fix on your end.
Some kind of indicator of audio levels is going to be important so users can at least see that it's working properly. Not sure what's up with it not sending, probably an easier fix on your end.
We do have a sound level meter. If that didn't move for you, it probably means we didn't get any sound input from your microphone.
As for the sending, we are investigating it right now. I think the recipient email address was malformed; just pushed out a fix, hopefully that'll do.
As for the sending, we are investigating it right now. I think the recipient email address was malformed; just pushed out a fix, hopefully that'll do.
I've noticed that with my Retina MBP (using Chromium nightlies), I can't click on the "Allow access to microphone" button in flash. Is this an issue with retina pixel mapping?
Pretty frustrating - voicegem looks awesome!
Pretty frustrating - voicegem looks awesome!
Yea, that's a bug with Flash and the new Retina display. They fixed that in the new beta version of Flash. Hopefully it will be pushed out soon.
And it crashed.... http://www.downforeveryoneorjustme.com/http://developer.voic...
Up now, might be the HN front page traffic boost syndrome
Cool service! Just left some feedback :)
[deleted]
[deleted]
reminds me of odeo.