Air Canada must honor refund policy invented by airline's chatbot(arstechnica.com)
arstechnica.com
Air Canada must honor refund policy invented by airline's chatbot
https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/
2 comments
Comments moved thither. Thanks!
Remember.... reputation is ruined....so I hope Air Canada learned something....you have no customer service and would rather look a fool than be a good company.....does anyone care any more....like fuck this trashy company
More discussion yesterday: https://news.ycombinator.com/item?id=39378235