They must be targeting people who just want to use this for internal purposes, rather than developers who want to integrate Jitsi with an existing product.
Except DIY kits are not an option to admit in court. They are not admissible. There is a temporary order allowing them to be collected during COVID-19 in California only. It is yet to see if these will even hold up.
It's interesting to see the only comments defending this startup are from newly created accounts.
The article you shared appears to conflict with what this startup is offering.
> It's being called a "temporary protocol" that so far, has only been used once on April 5. Nassoura said the process starts by the victim calling law enforcement and then, "The officer goes to the victim's residence, places it (the sexual assault test) on the front door step, waits in the vehicle. The victim then goes to the front door gets the sample and they begin a zoom video call." That zoom video call involves a forensic nurse, the detective and a victim advocate. Once the victim's statement is taken by the officer, the nurse is the only one that remains on the call. The victim then self-collects the sample under the nurse's guidance and direction.
And to your point:
> Moreover, further research will show you that the startup explicitly encourages survivors to visit a hospital or contact law enforcement if at all possible.
The problem is, this startup's business model specifically relies on victims not visiting the hospital.
> Ask sexual assault survivors what they would like to see instead.
They would probably want their evidence to be admitted in court, rather than raise reasonable doubt.
It appears that if they are persevering despite putting countless rape victims at risk, they might have bad intentions.
From the same article you posted:
> Defense attorneys worry that allowing victims to conduct their own rape exams could result in cross-contamination and raise issues of reasonable doubt. “If you want to frame someone, it’s easy to get their DNA onto a swab where you do a sex assault kit, and say, ‘Oh, look, here’s their DNA,’” criminal defense attorney Mark Reichel told the AP. Since they first hit the market last year, there has been a push to ban DIY kits for reasons like this.
Also from the article you posted:
> Northern California has issued a temporary order allowing rape kits to be collected by the survivor, at home, while a nurse walks them through the process via video call
First of all, who said this is the #1 rule of business? Lol. Did you write the only book on business? Are you Steven P Jobs?
Secondly, revenues can't go to infinity. Not only is infinity an uncountable times bigger than a Googol, but market sizes are limited. Organic growth is limited.
It is much easier to cut costs than increase revenue in business. This is why most large companies prefer to cut costs rather than invest in innovation.
The best entrepreneurs are frugal. Warren Buffett is famously frugal and prefers to invest in frugal entrepreneurs. To the point where Buffett once bragged about investing in an entrepreneur who was so frugal he resorted to counting the sheets of toilet paper at his business because he thought he was being cheated (he was).
Yeah I agree. So are you saying the problem is with "call to cancel" itself or with the response the OP got from customer service rep when he emailed them?
Isn't it one thing when a faceless corporation does this, and another thing when a startup is doing this to learn about why customers are churning so they can improve their product?
2) They only try to offer you some free stuff to stay as a customer
My guess is the startup here is trying to learn why customers are cancelling so they can improve the product and they care about keeping customers happy.
Almost all non-web companies make you call to cancel, so I don't see what the big deal is.
The only mistake here is with the email back and forth. Probably the customer support person didn't understand WHY the startup was doing this and made the situation worse.
A better way to think about this is from the "Born On Third Base" report looking at the Forbes 400. In 2012, it was estimated only 35% of the wealthiest people grew up in low or middle class--as opposed to 95% of the general population.
Another way to say this is that 65% of the wealthiest people were born into the top 5%.
I just saw an update on this from the compliance guidelines and seems to go against the whole ordeal they came out on top of two years ago.