I get where youre coming from but I think the job of a company pushing a platform is to make it "boring". ie it should work out of the box on debian/fedora/arch/ubuntu. The platform vendor (Qualcomm) is the only one with enough sway to push the different laptop manufacturers do the right thing. This is the reason why both Intel / Windows push compliance suites which have a long list of requirmements before anyone can put the Windows / Intel logo on their device. If Qualcomm is going to let Acer / Lenovo decide if things work out of the box on linux then its never going to happen.
Hardware has already been out for a year. Outside a custom spin by the ubuntu folks, even last years notebooks arent well supported out of the box on linux. I have a Yoga Slim 7x and I tried the Ubuntu spin out at some point - it required me to first extract the firmware from the Windows partition because Qualcomm had not upstreamed it into linux-firmware. Hard to take Qualcomm seriously when the situation is like this.
This is the last response I have from them in my inbox (Sep 24, 2015, 8:56 AM). Never heard back from them after this inspite of repeated subsequent queries
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Hi,
thank you for your message.
We are sending the invites out to contributors in groups according to the chronological order of contributions. Please also note that we are slowly ramping up the deliveries, starting with a smaller group to ensure that everything works as it should, but anticipate future groups to be bigger in size. This means that we are currently unable to estimate your exact order number in the queue.
To read all the latest on the Tablet campaign, please stay tuned to the Jolla Blog. For some commonly asked questions and answers, please see our Jolla Tablet Campaign FAQs.
Thank you again for your contribution!
Sincerely,
Jolla Customer Care
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It wasnt offered to everyone. They did the whole thing by trickling out information based on batches based on when you ordered. And for the record I wasnt shipped a tablet, given a refund or offered a voucher and based on comments at the time I wasnt the only one. It was a total writeoff.
Jolla never shipped me a tablet or offered me a refund back when they were making tablets. I would strongly urge people not to pre-order from the company since they have a track record of not shipping and being extremely irresponsible in their communications when they dont ship.
Since this was a public facing mistake, will there be a post mortem including details about the blast radius, how many customers were affected and what steps are being put in place to ensure this never happens to a customer again?
Since this was a public facing mistake, will there be a post mortem including details about the blast radius, how many customers were affected and what steps are being put in place to ensure this never happens to a customer again?
Wait what? I didnt realize this was the case and I say this as a huge alpine fan. Will look into whether there is an option to setup a recurring donation and will do so if its the case.