But like any big organization, there are likely idiosyncrasies that have bubbled and been allowed to continue just because, "that's the way things are." For example, the whole iphone4 antenna thing was surely seen by many people...but it's likely that someone at top said, "It's passable" and everyone else on the team learned to just accept it. Just because lots of people recognize a big problem doesn't mean that all efforts have been made to rectify/smooth it out.
i've always wondered how the app approval process works...I imagine there are diagnostic tools that search for suspicious behavior in the code. But how much time is spent going through the content? clearly there's not a rigorous effort to test stability. Besides crashes, I've seen games where much of the UI is just broken through bugs.
But seeing how quick they are to jump on objectionable content...is it safe tos ay that most of an app-approver's time has to be spent skimming for nudity/extreme violence/cuss words? how else could this reasonably scale?