It feels like AI is going to be the end of Google. The post-Schmidt company culture cannot produce consistent, consumer-friendly products that any sane person would want to use consistently.
In border security there are generally two camps, one that uses data and intelligence to go after the worst, large-scale criminal operations and networks, and generally makes travelling easy for the average person, and the other is like traditional cops using traditional tactics… the kind that will miss the person smuggling a kilogram of cocaine in their suitcase but will go after the old man who didn’t declare a pair of socks he bought on a trip. They generally make travel awful.
Support the intelligence-driven side of border security and reject the traditional cop camp.
Thanks for all the links, I love feeding my RSS reader.
I really like this: http://blog.beforemario.com updates are rare these days, but they cover Nintendo corporate history and products before the company got into video games.
I share your sentiment. I'm still paying for Gemini but it's almost useless to me. Google has some serious internal problems. Perhaps Gemini is merely being plagued by aggressive cost controls, or perhaps there are deeper flaws in Google’s approach. Either way, I can't trust NotebookLM with serious work and have stopped using it.
Apple is placing a major bet on Google and Gemini for iOS 27. If Gemini's decline is any indication of what's to come, Apple could be in serious trouble in six month's time.
If you were being fair, designers typically don't decide the website strategy or write the copy. Ente's site seems heavily optimized for a search-driven funnel – they are targeting people explicitly searching for 'photo storage.' When that's your primary acquisition channel, you can afford to be less pedantic about copy variety. They keep the copy incredibly sparse and let the context do the heavy lifting, there is also no need to repeat descriptions on-site when that context is already handled by the search description and App Store links. When people arrive on the site, they know what they've found.
In terms of the design, they cut through a lot of the bullshit developers and designers do on the web. The execution is great and there are a lot of high-fidelity details: the scale is on point, the text hierarchy is great, the use of colour is smart, it has a fantastic, almost brochure-like layout, and generally, the design is consistent throughout and plays an important role in customer experience and branding their product.
You're not their customer, they're not targeting Hacker News as a potential sales funnel. If your takeaway is the design team isn't interested in the product, I hope to God you don't work in web.
Yeah I think the absence of problems is one way to think about it but it's closer to half the equation.
Quality is a set of characteristics that are ultimately decided by the user, and not every user will agree on what those characteristics should be. This is why user testing of all sorts is very valuable.
You have to go back to Walter Shewhart's work and writings while at Bell Labs. In 1931's 'Economic Control of Quality of a Manufactured Product' he draws a line between 'a thing' and the human experience of it, drawing heavily from the philosophy of C.I. Lewis:
"There are two common aspects of quality: one of them has to do with the consideration of the quality of a thing as an objective reality independent of the existence of man. The other has to do with what we think, feel or sense as a result of the objective reality. In other words, there is a subjective side of quality."
He draws a line between objective quality (the measurable, physical things) and subjective quality (the human relationship to those properties).
Later in 1939's 'Statistical Method from the Viewpoint of Quality Control' he gives a good example:
"Let us take a very simple example. Suppose we consider the quality of a glass of water. We may list some of its characteristics as follows: temperature, volume, chemical purity, taste, clarity, and color. If we look at any one of these characteristics, say temperature, we see that it is impossible to specify the temperature of a glass of water to the last degree of accuracy."
I would argue this is the standard to go for when looking for a definition. Ask yourself what makes a quality glass of water and you'll immediately realize you need to ask 'according to who?'.
You do realize that propositional logic, set theory, and mapping the limits of formal systems are philosophy, right? You're literally describing mathematical logic and philosophy of language.
The damage is done. The truly jarring realization isn't that AI companies made these predictions, but how eagerly countless corporations were willing to sacrifice their own people in pursuit of profit – even at the cost of economic collapse.
What I mean by "interactive Hollywood" is a game with a $200M+ budget that relies entirely on high-fidelity graphics and cinematic stories to differentiate itself, while offering almost zero new gameplay innovation.
Neither of your examples fit that description. Metroid Prime 4 wasn't chasing Hollywood cinematic design; it was a highly targeted attempt by producer Kensuke Tanabe to make a tight, isolated first-person exploration formula resonate (especially in Japan where it has consistently failed). Its goals are mechanical, not cinematic. Meanwhile, Star Fox is a classic arcade rail-shooter remake with modernized cutscenes, not a prestige movie-game. Early sales data shows it's actually working well, too, having just debuted at #1 on the physical charts in Japan and nearly doubling Star Fox Zero's launch week in the UK.
Ultimately, Nintendo operates like a Consumer Packaged Goods company. They treat their library of IPs like a diversified product portfolio rather than betting the farm on individual interactive movies. They use massive, high-margin, mechanics-first games like Tomodachi Life and Pokopia to generate enormous cash reserves. They then use those profits to subsidize legacy IPs like Metroid or Star Fox to keep core fans happy and feed their broader brand ecosystem. Because Nintendo spreads its risk across a wide spectrum of lower-budget games, they can easily absorb a minor product flop. Sony's interactive Hollywood model sinks $300M into a single basket, meaning one bad miss can completely wreck a studio.
At some point, the games industry decided it wanted to be interactive Hollywood, and the consequences are entirely predictable. Meanwhile, Nintendo just quietly shipped 3.8 million units of Tomodachi Life in two weeks, and 4 million of Pokopia in five. They're making actual games. Sony's obsession with prestige cinematic bloat, like Xbox, has also put them in a slow-motion death spiral that's going to become painfully obvious in a few years.
Thinking about customer support as a ‘differentiator’ or a way to drive profit is depressing. You should simply strive to do what’s best for your customers. The sort of feedback you’re getting is golden and in the right hands can be put to use rather than be dismissed. Assuming that people who disagree with your pricing model just don’t understand how business works is really telling. You have to accept that your pricing model sucks to a group of people (who are likely experiencing subscription fatigue) and decide if it’s worth losing or never getting their money.
Your support strategy is missing an outlet for needy users to ask questions, effectively blaming customers for a structural flaw in your own setup. You could easily spin up a forum where power users help each other and devs can occasionally jump in to help or note pain points. Furthermore, your development and QA processes clearly need scrutiny. The reason bug reports feel like a ‘waste of everyone’s time’ is likely because you don't have the right error logging or telemetry built into the app itself. Having to wait for a manual bug report from a user is already a failure.
It’s completely okay to define your product however you want and to reject feature requests, but to say you’ve singularly thought through every problem in an armchair, in comparison with the distributed minds of the rest of us, is pretty arrogant.
It looks like Adam Curry and John’s wife Mimi will be hosting an episode of No Agenda tomorrow to share stories and anecdotes in remembrance.
https://mailchi.mp/nashownotes/rip-jcd-no-agenda-newsletter?...