denisdl · HackerTrans

sorry, english is not my first language. my point is if a real customer, let's say get blocked on Instagram after an account takeover try to use this service to rescue and unblock and get caught by Meta team, surely will not get their account back because of the unofficial means used to recover the account.

denisdl

2년 전discuss

I think this is a great idea to show how to create a product to attend a real customer pain - but only as a protest site to raise some awareness to the customer service problem of these big techs.

But, if real, it's an huge unethical breach for bribery, privacy violation, and will only benefit illegal content. A real customer using this will never be accepted again on those platforms.

denisdl

3년 전discuss

The photos in the article are from 2011, I believe, when the Clean City Law was introduced. There are no more empty billboards or advertising structures, many facades have been renovated, including works of art by Kobra and other graffiti artists.

denisdl

12년 전discuss

There is a new law here in Brazil since last week [1]: a customer has the right to cancel any subscription of phone, cable TV or internet contracts without talking to a representative, by automatic system. Just press some keys on the phone or fill a form in the company's website and it's done, with confirmation code and fully cancelled in two business days.

If the customer really wants to talk to a representative to cancel the services, the cancellation must be effective immediately.

[1] https://translate.google.com/translate?sl=pt&tl=en&js=y&prev...

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