>This is just another blogger to piss on Spotify for some strange reason to the point where they make up stuff.
Actually he discusses his reason, right there in the post. Spotify used a lot of his bandwidth with no way to throttle (as others on this thread have discussed), in a way that he didn't feel was disclosed up-front.
It's great that you love Spotify and get value from it, but don't jump on this board calling someone a liar and questioning their integrity because they don't get the same value from it.
> If you need to design the product before you can estimate it, you propose a design project. You should propose to produce a design deliverable; you can offer your client a price break to skip that deliverable and plow ahead into implementation.
I guess this is ultimately what we did (had they turned us down on the main project, they would have walked away with the design spec). That's the standard policy now.
I've had clients with only a vague idea of what they actually needed, meaning that we essentially needed to design the product before we could quote it. We charged a nominal fee, which was discounted from the project if the proposal was accepted.