> This goes directly to the team and they should have your programs whitelisted within a few business days.
50% of my users are from USA - Symantec claims that they have a 60% market share in USA - this means that I loose 30% of my income. Day by day until it is fixed. Who is going to compensate for this?
Is there a way to seed things up?
> Second: sign your executables.
Well - now I know. But I just leaned it because I got complaints from my users.
> Third: don't change domains. This wiped out your known reputation.
Thanks for that information. I switched my internet provider and domain. I also use Amazon Cloud Front for fast software distribution to allow users outside Europe a fast download.
I've also added subdomain cdn.codeandweb.com because I thought this might solve the problem.
So you say that it will help
1) To place the downloads on the "old" domain?
2) Sign the executables
3) Move the downloads back to the new domain / cdn?
The product is out for about 1.5 years now but I moved to a new domain (from texturepacker.com to codeandweb.com). This is when the trouble started.
I have not signed it yet - just learned about the issue some days ago.
> Second: sign your executables. Well - now I know. But I just leaned it because I got complaints from my users.
> Third: don't change domains. This wiped out your known reputation. Thanks for that information. I switched my internet provider and domain. I also use Amazon Cloud Front for fast software distribution to allow users outside Europe a fast download. I've also added subdomain cdn.codeandweb.com because I thought this might solve the problem.
So you say that it will help 1) To place the downloads on the "old" domain? 2) Sign the executables 3) Move the downloads back to the new domain / cdn?