month(businessinsider.com)

Firefly-Olark partnership: 6000 customers paying fixed rate or $25-99/rep/month

http://www.businessinsider.com/dan-shipper-on-firefly-2013-7

1 comments

Yet they say their revenue is only "well into the 6-figures"? How is this possible? If only 5000 of those customers are paying the lowest per rep per month rate of $25 than that amounts to $1.5 million over the course of a year. And I have to believe a lot of their customers have more than one rep. Churn couldn't be making that much of a difference could it? Knowing Dan from his writing I'm sure he's going out of his way to please customers.

Not trying to call them out. I really like Dan and have learned a lot from his writing. I hope they do actually have that many customers paying $25-99 per rep per month. Just wondering how it adds up?

ajw010013년 전

I'm guessing the 6 figs is based off the 1000 original customers with the additional 5000 customers via partnership w/ Olark being prospective.