Microsoft UI has officially entered the realm of self-parody(seldo.tumblr.com)
seldo.tumblr.com
Microsoft UI has officially entered the realm of self-parody
http://seldo.tumblr.com/post/9549775746/this-is-genuinely-microsofts-idea-of-a
326 comments
This is an odd article, because Microsoft addresses exactly the point this person is arguing against.
MS says, "Only 2 of the top 10 commands customers invoke in Explorer are available in the Command bar, the main UI element for invoking commands."
And have this picture, http://blogs.msdn.com/cfs-filesystemfile.ashx/__key/communit...
The takeaway from the data isn't that you should focus on people using context menus, because all commands haven't been available in other places. But they used their data and said, "there are the most common desired actions" coupled with their own design sense that said, "if we moved them to the ribbon they'd be easier to use".
To me that makes a great deal of sense.
I feel like this person, Seldo, who wrote this blog post attacked MS without either reading the full MS post or not understanding it. Statements like, "But the more important thing is that the remaining 50% of the bar is taken up by buttons that nobody will ever use, ever, even according to Microsoft’s own research" (which she bolded) simply aren't in the data MS presented. It's as if she misunderstood the distinction between location and action.
And later she says, "Again, this is Microsoft’s own research, cited in the same post: nobody — almost literally 0% of users — uses the menu bar, and only 10% of users use the command bar." Again she seems to not understand that the most common actions were only available from the context menus.
MS says, "Only 2 of the top 10 commands customers invoke in Explorer are available in the Command bar, the main UI element for invoking commands."
And have this picture, http://blogs.msdn.com/cfs-filesystemfile.ashx/__key/communit...
The takeaway from the data isn't that you should focus on people using context menus, because all commands haven't been available in other places. But they used their data and said, "there are the most common desired actions" coupled with their own design sense that said, "if we moved them to the ribbon they'd be easier to use".
To me that makes a great deal of sense.
I feel like this person, Seldo, who wrote this blog post attacked MS without either reading the full MS post or not understanding it. Statements like, "But the more important thing is that the remaining 50% of the bar is taken up by buttons that nobody will ever use, ever, even according to Microsoft’s own research" (which she bolded) simply aren't in the data MS presented. It's as if she misunderstood the distinction between location and action.
And later she says, "Again, this is Microsoft’s own research, cited in the same post: nobody — almost literally 0% of users — uses the menu bar, and only 10% of users use the command bar." Again she seems to not understand that the most common actions were only available from the context menus.
This reminds me of this famous quote:
The only problem with Microsoft is they just have no taste. They have absolutely no taste. And I don't mean that in a small way, I mean that in a big way, in the sense that they don't think of original ideas, and they don't bring much culture into their products.
The only problem with Microsoft is they just have no taste. They have absolutely no taste. And I don't mean that in a small way, I mean that in a big way, in the sense that they don't think of original ideas, and they don't bring much culture into their products.
Before power users criticize the UI, keep in mind the recent study that 90% of computer users didn't know to use CTRL-F to search a document. Things that may be intuitive to you, may not be so to most other users.
Maybe MS did extensive usability testing, maybe they didn't. But that CTRL-F study was so surprising to me that I don't trust my instinct when it comes to judging the effectiveness of a user interface for hundreds of millions of people
Maybe MS did extensive usability testing, maybe they didn't. But that CTRL-F study was so surprising to me that I don't trust my instinct when it comes to judging the effectiveness of a user interface for hundreds of millions of people
What people often miss in Ribbon UIs is that they are in fact very much for the power user. Here are a couple of reasons why:
Every button or command on the Ribbon can be accessed via polymorphic hotkeys. Every command can be accessed as a chain of key presses. There is zero need for mouse usage -- even in PowerPoint.
This is huge. This was not doable in previous versions of Office! There were some commands you could not access via anything else than the menu, and to those of us that are vim users, you know how bad that can be! I do a lot of PowerPoint presentations and besides designing arrows or shapes I have no need for a mouse. And PowerPoint is a WYSIWYG editor!
The other reason is that you can hide the Ribbon. See the screenshots? That chevron symbol (^) means that you can essentially auto-hide the Ribbon and bring it back, while still retaining its usability via hotkeys.
I'm by no means an all-guns-blazing MSFT fanboy, but I need Office at work, and instead of jumping on the silly bandwagon of bashing all that is Ribbon, I found my inner vim user and learnt to god damn power use the hell out of it.
To those that actually need Office daily, I recommend opening it and pressing Alt. Let the funny stuff unfold.
Every button or command on the Ribbon can be accessed via polymorphic hotkeys. Every command can be accessed as a chain of key presses. There is zero need for mouse usage -- even in PowerPoint.
This is huge. This was not doable in previous versions of Office! There were some commands you could not access via anything else than the menu, and to those of us that are vim users, you know how bad that can be! I do a lot of PowerPoint presentations and besides designing arrows or shapes I have no need for a mouse. And PowerPoint is a WYSIWYG editor!
The other reason is that you can hide the Ribbon. See the screenshots? That chevron symbol (^) means that you can essentially auto-hide the Ribbon and bring it back, while still retaining its usability via hotkeys.
I'm by no means an all-guns-blazing MSFT fanboy, but I need Office at work, and instead of jumping on the silly bandwagon of bashing all that is Ribbon, I found my inner vim user and learnt to god damn power use the hell out of it.
To those that actually need Office daily, I recommend opening it and pressing Alt. Let the funny stuff unfold.
This makes me wonder how often I fall into the same trap when designing UIs.
"Not enough people are using this feature" can lead you to think "Let's make that feature's UI more prominent" instead of what it (normally) should: "Let's scrap that feature". Simplicity, minimalism, and elegance seem to be completely elusive to Microsoft, even with their brand new developments.
"Not enough people are using this feature" can lead you to think "Let's make that feature's UI more prominent" instead of what it (normally) should: "Let's scrap that feature". Simplicity, minimalism, and elegance seem to be completely elusive to Microsoft, even with their brand new developments.
The simple answer is that MS had to add all those buttons in the ribbon to make the UI more touch friendly. You cant right click on a tablet with your finger.
This post seems to miss the point - obviously some of the commands that were less-visible or non-existent earlier would not show up on the telemetry data, but can still be important to surface in a redesign of the UI.
The newly-added buttons on the ribbon are there to address the most-requested features (by actual customers) as well as some of the missing features users most-often go to third-party plug-ins for, per the actual blog post from the Windows 8 Engineering Blog.
As for whether the UI is stream-lined or not - while simplification has its place, it is not always a good thing. The OSX Finder is surprisingly devoid of things even basic users can find useful - in many cases it isn't easy to find the appropriate menu option or shortcut to perform these actions - personally I think it goes too far by way of simplification.
It is good to make computers easy-to-understand - but by attempting to remove the learning curve COMPLETELY you can also damage the productivity a computer can provide. The sweetspot, of course, is somewhere in the middle.
The newly-added buttons on the ribbon are there to address the most-requested features (by actual customers) as well as some of the missing features users most-often go to third-party plug-ins for, per the actual blog post from the Windows 8 Engineering Blog.
As for whether the UI is stream-lined or not - while simplification has its place, it is not always a good thing. The OSX Finder is surprisingly devoid of things even basic users can find useful - in many cases it isn't easy to find the appropriate menu option or shortcut to perform these actions - personally I think it goes too far by way of simplification.
It is good to make computers easy-to-understand - but by attempting to remove the learning curve COMPLETELY you can also damage the productivity a computer can provide. The sweetspot, of course, is somewhere in the middle.
While I haven't used this UI and I think it's bulky and ugly, there is one important thing to note that I think people miss on first pass.
Typical use based on their research has used the context menu. On Windows that is typically a right click (IIRC). Now Windows 8 has claimed to moving towards more touch capable user interface. I'd imagine anything that is directly touchable with common controls being larger targets is a huge improvement from right-click simulation. These controls, while ugly, I could see as an improvement to usability in those scenarios.
Additionally, I haven't seen any effective file management interfaces for touch devices yet. Most of them shun the filesystem in favor of flattened document collections, so it will be interesting to see how this plays out on upcoming tablet devices. Personally, I was looking forward to stepping away from filesystems and lessening their role in my regular interactions, but time will tell where valuable experiences will be spent, so I'd say we wait and see for this one.
Typical use based on their research has used the context menu. On Windows that is typically a right click (IIRC). Now Windows 8 has claimed to moving towards more touch capable user interface. I'd imagine anything that is directly touchable with common controls being larger targets is a huge improvement from right-click simulation. These controls, while ugly, I could see as an improvement to usability in those scenarios.
Additionally, I haven't seen any effective file management interfaces for touch devices yet. Most of them shun the filesystem in favor of flattened document collections, so it will be interesting to see how this plays out on upcoming tablet devices. Personally, I was looking forward to stepping away from filesystems and lessening their role in my regular interactions, but time will tell where valuable experiences will be spent, so I'd say we wait and see for this one.
It's the stuff at the top left of the screenshot that puts it over the edge. They couldn't resist having just one more menu, so there it is partially crammed in to the title bar.
Article is ignoring a big thing, features such as "Copy Path" is almost hidden in Win 7/Vista unless you know where they are.
In 7 you have to "Shift + Right Click" to see "Copy as Path" in the context menu. Now how many users (even power users) actually know about this? So many of my friends were really pleased to find this out when I showed them.
There are lots of other features such as you can actually copy a file and when you try to paste it to a "File Open Dialog" 7 will automatically paste the path of the file, so that's why "Copy Path" was quite hidden, because for common usage it's just easier to do copy & paste.
We have to understand that just like everyone know what is Ctrl + C all power users eventually gets rid of menu bars and just uses hotkeys. New Ribbon interface (with hide/customise features) provides a nice infrastructure for that while not punishing the normal users.
In 7 you have to "Shift + Right Click" to see "Copy as Path" in the context menu. Now how many users (even power users) actually know about this? So many of my friends were really pleased to find this out when I showed them.
There are lots of other features such as you can actually copy a file and when you try to paste it to a "File Open Dialog" 7 will automatically paste the path of the file, so that's why "Copy Path" was quite hidden, because for common usage it's just easier to do copy & paste.
We have to understand that just like everyone know what is Ctrl + C all power users eventually gets rid of menu bars and just uses hotkeys. New Ribbon interface (with hide/customise features) provides a nice infrastructure for that while not punishing the normal users.
The ribbon discussion reminds a lot of the iPad one - all the IT "geniuses" simply don't get it.
Hate the ribbon. Hate the iPad.
But for the majority of users, those are massive improvements in UI.
Right-Click, Double-Click, ... arcane commands only people like and love that are good at memorizing actions. And if those memorized actions are gone, the rage begins. You need to be anal to love the old Office UI or the command line. Do you remember the hate the old Office UI got in the past from the very people who now praise it?
Personally, I think the ribbon UI was the ballsiest move that MS did in a decade. It showed real guts, real vision. In Office 2010, they improved upon it, making Excel, Powerpoint and Word actually more usable. Exposing new functions and teaching me about them, from within the UI.
Hate the ribbon. Hate the iPad.
But for the majority of users, those are massive improvements in UI.
Right-Click, Double-Click, ... arcane commands only people like and love that are good at memorizing actions. And if those memorized actions are gone, the rage begins. You need to be anal to love the old Office UI or the command line. Do you remember the hate the old Office UI got in the past from the very people who now praise it?
Personally, I think the ribbon UI was the ballsiest move that MS did in a decade. It showed real guts, real vision. In Office 2010, they improved upon it, making Excel, Powerpoint and Word actually more usable. Exposing new functions and teaching me about them, from within the UI.
Dunno... but I get the feeling that everyone thinks that computers should be easier, and nobody should have to learn anything in order to use the. Uh, what?
We're living in a world where digital technology more and more becomes the dominant driving force of our society. We already lost the ability to change hardware to a - relatively small - group of people (yes, considering the amount of people using the stuff, the group is tiny).
So what now? Make sure there's only an elitist circle of high paid, influential "technology gods" left? While I definitely consider my self as a geek, I would not like such a society at all. It can be the target of humanity that ordinary people get even "dumber" than they're now.
Sorry, but I think people should strife for new knowledge, they should keep their spirit of discovery. By simplyfing the whole world around them, at least in my eyes, it becomes harder and harder for kids to figure out all these things on their own. And once all the knowledge is locked away from them, the elitist will choose who gets insight into the then "magical" workings of the world.
Yeah, maybe my picture of the future has a little bit of a dark taint, but well that's what you get when even your colleagues, which are the same age as yourself, are light years behind in terms of thirst for knowledge.
We're living in a world where digital technology more and more becomes the dominant driving force of our society. We already lost the ability to change hardware to a - relatively small - group of people (yes, considering the amount of people using the stuff, the group is tiny).
So what now? Make sure there's only an elitist circle of high paid, influential "technology gods" left? While I definitely consider my self as a geek, I would not like such a society at all. It can be the target of humanity that ordinary people get even "dumber" than they're now.
Sorry, but I think people should strife for new knowledge, they should keep their spirit of discovery. By simplyfing the whole world around them, at least in my eyes, it becomes harder and harder for kids to figure out all these things on their own. And once all the knowledge is locked away from them, the elitist will choose who gets insight into the then "magical" workings of the world.
Yeah, maybe my picture of the future has a little bit of a dark taint, but well that's what you get when even your colleagues, which are the same age as yourself, are light years behind in terms of thirst for knowledge.
I have to help "stupid users" in both the PC and the Mac world. There are "stupid users" everywhere and not more on one side or the other. I look forward to this new Windows Explorer. You would be amazed at the things regular people just do not know. MS is putting that all up front, in their face. They see it, they know where and what the commands are. It matches what their version of Office looks like. They will probably be able to figure it out instead of calling me to go show them how to do something, that as a nerd, deem "easy".
Plus, I agree with the other users. Our viewpoint is skewed. We are top tier users. We're not the ones that need disclaimers on the side of our hair-dryer that says, "Do not user while bathing."
Plus, I agree with the other users. Our viewpoint is skewed. We are top tier users. We're not the ones that need disclaimers on the side of our hair-dryer that says, "Do not user while bathing."
I'm probably the only one to think that it's good that MS keeps buttons that are less used.
Cause you see less used does not mean NOT used.
Sure cut&paste is going to be like 80% of the use, but when you make a new dir you're going to have that working and in front of you.
Here's the key sentence,take note:
It's not how OFTEN you use it that matters most but how USEFUL it is.
Browser makers, please take note when you remove 99% of the UI. Thanks.
Beside I know most "noobs" look for these functions in menus and will love the buttons. Even on OSX many just don't know how to move/copy. They can do it in iPhoto or iMovie, but when it comes to the finder they're lost.
Here's the key sentence,take note:
It's not how OFTEN you use it that matters most but how USEFUL it is.
Browser makers, please take note when you remove 99% of the UI. Thanks.
Beside I know most "noobs" look for these functions in menus and will love the buttons. Even on OSX many just don't know how to move/copy. They can do it in iPhoto or iMovie, but when it comes to the finder they're lost.
Between this and the last post about the copy dialogs with their graphs etc., I wonder if they are making a conscious decision to focus the traditional desktop UI more on "power use cases" (not necessarily "power users"). It's telling that the PM prominently talks up Copy as Path and batch file scripting in the video. It makes a certain amount of sense - for casual use there's the relatively minimalist, design-y immersive UI, so the people working on the desktop UI feel free to focus on the remaining use cases and move in the opposite direction.
Seems like I've been defending Windows Phone on here so much lately, maybe it's time to balance it out.
I think this is hideous crap UI design. Fortunately, it can be shut off (at least in the leaked betas).
I'm not aware of anything good that's come out of Microsoft and usability tests. Apple didn't seem to use them and it turned out well for them.
Microsoft, go with the Windows Phone paradigm, full force. It is your (successful) future.
I think this is hideous crap UI design. Fortunately, it can be shut off (at least in the leaked betas).
I'm not aware of anything good that's come out of Microsoft and usability tests. Apple didn't seem to use them and it turned out well for them.
Microsoft, go with the Windows Phone paradigm, full force. It is your (successful) future.
While the Ribbon UI was intended to simplify complex UI, these screenshots suggest it may not. Take for example the "Explorer in Windows 8" image. The visual hierarchy is very confusing. The ribbon appears to have 5 pages - but File is bold and special for some reason (it invokes a huge popup menu?). But the focus of the entire app is on Files - so what conceptually would not go under File, except for Folder operations? Furthermore, above this special File menu there are three super special (and somewhat inscrutable) icons. But aren't these just shortcuts for File operations? Why don't they just live under File menu? For that matter, why have toolbar buttons been hoisted into the title bar itself?
The current tab appears to be the Home tab, based on the highlight. But this has nothing to do with your "Home" directory - it is merely the "default" page for the most common operations. These operations are used to manage your files - the names of two other tabs in this hierarchy. What would the user expect to find there?
The layout of the Home tab is visually confusing. There is no grid or use of whitespace to guide the eye, and it presents a non-uniform 2-dimensional array of controls of different sizes. At least the old toolbars being 1-dimensional meant the user could easily remember approximately how far along the toolbar to look for the icon - now the user must scan a far more complex terrain to find what they're looking for.
There are two different sizes and layouts for action icons. So Copy and Paste are large icons with text below, while Cut is a small icon with text to the right. Why? Presumably it is less frequently used, but the inconsistency is visually jarring and non-obvious to the user.
While some buttons cause immediate actions, others have a small down-arrow next to them, suggesting they will probably pop up a menu instead. This introduces another variation to the two button types, giving a third type. But some have a default action when clicking on the button itself (a fourth type), and only reveal a menu when clicking on the arrow - yet there is no visual indication of which behaviour a button has. (This is apparent in IE and Office also.)
A user may wonder what is the difference between clicking on the dark blue File toolbar tab, versus clicking on the menu button in the very top of the titlebar, versus pressing Alt to reveal the hitherto hidden menubar?
While the Manage ribbon tab appears at the same hierarchy level as Home, Share and View, it has a brightly coloured tab _above_ it labelled "Library Tools". Vertical lines suggest it is superior to the Manage item; yet presumably it is also higher than Home, given its placement and urgent red/orange background? What is the difference between pressing Manage and selecting Library Tools?
A user not trained in the intricacies of the Office Ribbon UI will IMHO be utterly baffled by the complexity exposed in this UI and the inconsistencies therein.
While it is laudable that Microsoft is attempting to refresh the design of this venerable component of Windows, this work seems to be little more than a reshuffling of features and shortcuts, rather than a rethinking of file management.
The current tab appears to be the Home tab, based on the highlight. But this has nothing to do with your "Home" directory - it is merely the "default" page for the most common operations. These operations are used to manage your files - the names of two other tabs in this hierarchy. What would the user expect to find there?
The layout of the Home tab is visually confusing. There is no grid or use of whitespace to guide the eye, and it presents a non-uniform 2-dimensional array of controls of different sizes. At least the old toolbars being 1-dimensional meant the user could easily remember approximately how far along the toolbar to look for the icon - now the user must scan a far more complex terrain to find what they're looking for.
There are two different sizes and layouts for action icons. So Copy and Paste are large icons with text below, while Cut is a small icon with text to the right. Why? Presumably it is less frequently used, but the inconsistency is visually jarring and non-obvious to the user.
While some buttons cause immediate actions, others have a small down-arrow next to them, suggesting they will probably pop up a menu instead. This introduces another variation to the two button types, giving a third type. But some have a default action when clicking on the button itself (a fourth type), and only reveal a menu when clicking on the arrow - yet there is no visual indication of which behaviour a button has. (This is apparent in IE and Office also.)
A user may wonder what is the difference between clicking on the dark blue File toolbar tab, versus clicking on the menu button in the very top of the titlebar, versus pressing Alt to reveal the hitherto hidden menubar?
While the Manage ribbon tab appears at the same hierarchy level as Home, Share and View, it has a brightly coloured tab _above_ it labelled "Library Tools". Vertical lines suggest it is superior to the Manage item; yet presumably it is also higher than Home, given its placement and urgent red/orange background? What is the difference between pressing Manage and selecting Library Tools?
A user not trained in the intricacies of the Office Ribbon UI will IMHO be utterly baffled by the complexity exposed in this UI and the inconsistencies therein.
While it is laudable that Microsoft is attempting to refresh the design of this venerable component of Windows, this work seems to be little more than a reshuffling of features and shortcuts, rather than a rethinking of file management.
On a related and more positive note: Microsoft also released a preview of changes they're making to the actual copy/paste process. And it's kind of cool.
http://www.tomshardware.com/news/windows8-file-copy-win8-win...
http://www.tomshardware.com/news/windows8-file-copy-win8-win...
Although I'm (very very) far from being a MS fan-boy, I find an inherent flaw in such reviews written by programmers/hackers/power users. What they all miss is the real target audience for Windows - i.e. my Grandpa.
The concept might be to increase their usage...
If you're not using keyboard shortcuts for file operations, you're doing it very wrong. Hide the ribon UI and problem solved.
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haha this made me laugh. would like to hear an official statement from the MS Design department
I felt they entered that realm a while back. One of the reasons I switched to Mac.
Yes, let's get rid of advanced features, because a lot of people don't use them.
Someone should open a can of Apple HID on their asses.
Most people I work with detest the ribbon interface.
Oh the myopic mind has no bound. Well...except where it has to have bounds to be considered myopic...
Do you expect an UI designed for someone that's never heard of HN and who is unaware that you can copy and paste pieces of text SHOULD seem attractive to a technohipster blogger?
So many times HN seems like the next incarnation of the Library of Alexandria and then posts like this make it seem like a bunch of silly stupid cyber bullies stuck in myspace and high school WHILE guffawing at the teacher's assignment for the day.
Microsoft is often times silly, stupid, evil, whacked out. But don't go projecting myopic mamby-pamby "critique" like you knew something.
Love them or hate them or think they're falling off of the face of the earth Microsoft gets enough right to still pull in the pennies, a tad bit more than I think this poor chap manages with his blog.
Do you expect an UI designed for someone that's never heard of HN and who is unaware that you can copy and paste pieces of text SHOULD seem attractive to a technohipster blogger?
So many times HN seems like the next incarnation of the Library of Alexandria and then posts like this make it seem like a bunch of silly stupid cyber bullies stuck in myspace and high school WHILE guffawing at the teacher's assignment for the day.
Microsoft is often times silly, stupid, evil, whacked out. But don't go projecting myopic mamby-pamby "critique" like you knew something.
Love them or hate them or think they're falling off of the face of the earth Microsoft gets enough right to still pull in the pennies, a tad bit more than I think this poor chap manages with his blog.
They missed april fools day by a few months
Seriously, it's overwhelming. The UI is constantly shouting commands at the user, regardless of what the user is trying to do. UIs like these are exactly where the problem my parents have with computers come from. They go in with an idea of what they want to do, let's say they want to find a note they wrote previously. As soon as they open the window, they are bombarded with commands. Move! Copy! Save as! Select! Select all! It's a cacophony of nonsense to them. Copy? Copy what, where? Nothing in there helps them find their note.
Really. "Easy access." What does that button do? I have no idea what might happen when that's pressed. It sounds a bit dirty, but accepting that it's probably accessibility related and not an invitation to intimacy, I still can't figure out what it might do. Ridiculous.